FAQ’s & How to Order
Premium Customized Luxury Gifts
Jean-Marie Auboine Chocolatier specializes in custom logo chocolate gifts with no minimums and rapid 48–72 hour turnaround. This FAQ answers everything about customization, pricing, packaging, and shipping options.
Frequently Asked Questions
-
Great News, there are NO MINIMUMS to customize! Order the quantity you need in the size box you want.
Your foil stamp will fit on ALL of the following box options:
(4) Premium Chocolate boxes (2pc, 4pc, 9pc, 16pc red)
(4) Upscale French Macarons Boxes (3ct, 6ct, 12ct, and 35ct)
(1) Award-Winning Chocolate Bar Box Giftset (Forbes)
—so you have the ease of maximizing your investment (one-time stamp fee of $265), and have a lot of options for each gifting opportunity, to stay within your budget!
-
LEAD TIMES ARE QUICK! for both the foil stamp creation and 2-sided custom flavor guide insert, plan on a range from 3-5 business days depending on several factors. Our moto is the sooner the better!
Returning Stamp Customers who have already purchased one-time stamp fee — turnaround times are 48-72 hours year-round!
-
Our team typically confirms all orders within 24 hours, via email and/or by phone. They will answer any questions you may have, and guide you through the simple steps of customization.
If you have any questions, or need to reach us sooner, please do not hesitate to contact us at (702) 222-0535 or via email at: shop@jmauboinechocolates.com
We are open year round Monday-Friday 9am-5pm with varying hours during the holidays.
-
Absolutely!! We’ve got all the shipping supplies to ensure your gifts are well received. Let us take the headache out of shipping for you! Send us your list, we’ll do the rest.
Whether you’re looking for gift fulfillment and creating a memorable “unboxing” experience, or you need shipping cost quotes for consideration and budgeting purposes —we’ve got you covered!
Email us at: shop@jmauboinechocolates.com
or call us (702) 222-0535 We are available Monday - Friday, 9am-5pm PST
-
YOU CHOOSE, we’re flexible! Do you want your boxes plain black? Or fully customize them by adding an upscale foil stamp?
We will gladly foil stamp any customizable box with the Jean-Marie Auboine Chocolatier foil stamp at NO COST too — you decide.
Foil stamps are a one-time fee, and will easily fit ALL customizable options including: (4) box sizes for Chocolate, (3) sizes for French Macarons cookies, and (1) Chocolate Bar Giftset; allowing for seamless customized ordering in the future.
-
Don’t panic! Send us an email to shop@jmauboinechocolates.com with the following info:
Your Company Logo in an ATTACHMENT (.pdf, .ai, .eps)
Your Order # (if you have it…)
Date Needed by (if known)
Still have questions, please call us (702) 222-0535
We are available Monday - Friday, 9am-5pm PST.
-
Yes! Please contact us 702-222-0535 we can also be reached by email shop@jmauboinechocolates.com
Our team is available Monday - Friday, between
9:00 AM and 5:00 PM PST.
We’d love to answer any additional questions you may have.
Choose.
Size of box and quantities desired based on your budget.
1
Check-out.
We confirm your order in 24 hours or less, and we’ll guide you through the rest!
2
Customize.
Choose your chocolate, flavors, logo foil color, and/or belly band design.
3
Choose to include a
double-sided FLAVOR GUIDE
with a customized message.
Front side: BLANK CANVAS designed to give you freedom to send the perfect on-brand message.
Back side: FLAVOR GUIDE with description of flavors
Consider these elevated gift options too
Check out our volume pricing on Signature Business Gifts —
Includes a complementary customized insert that makes gifting elevated and simple!
